Business Computing Resources

Information Technology (IT)

Information Technology (IT) provides computer support for University systems including the College of Business. Examples of these systems include, the University Student Information System (SIS), e-mail, passwords, Google Calendar, and E-Business.

 

Service Hub

servicehub.uni.edu is the best way to ask any technology question or request service. IT staff will respond to and route Service Hub requests to the relevant teams for support. The IT Service Desk (https://it.uni.edu/service-desk) provides both university and personal device support.  It is located in ITTC 36 and can be reached by phone at 319-273-5555.  If you cannot log in to servicehub.uni.edu, please email servicehub@uni.edu instead.

 

IT Client Services for the College of Business

The IT Client Services team providing support for UNI Business includes two full-time staff and students and is located in CBB 15.

Steven Claude, IT Manager, Academic Team 2

Bret Jacobsen, Senior IT Specialist

All service or reservation requests should be directed to servicehub.uni.edu. This allows us to provide as prompt and efficient service as possible.

 

Hours

The CBB 15 office is normally open Monday - Friday, 8 am - 5 pm, except on University holidays.  However, due to COVID-19, please contact us via servicehub.uni.edu as our office is closed to the public.

 

Software Resources

UNI Business provides general computer productivity software and applications installed in the labs and classrooms, as well as business applications only found in CBB labs.

Faculty and students are able to purchase Microsoft software products for a discounted rate through the University's software agreement with Microsoft. This is a great opportunity to get the latest Microsoft software at a reduced price. Here is a list of the software available. It can be purchased from the IT Service Desk (https://it.uni.edu/service-desk), located in Room 36 of the ITTC Building.

 

Wireless Connectivity

Wireless access is available to students throughout the various study lounges in the CBB, allowing for students to stay connected and be productive while on campus. To gain access to the wireless network here on campus. UNI uses eduroam, which is the university standard wireless network for students, faculty, and staff. eduroam is a secure, world-wide wireless access service available at hundreds of universities, colleges, and research institutions. By connecting to eduroam here at UNI, your mobile device will be able to connect seamlessly at any of these other eduroam institutions. See https://it.uni.edu/connect-wifi-through-eduroam for more information on how to get connected.

 

Digital Messaging Announcements

If you would like a message displayed on the large public screens located throughout the CBB, contact unibusiness.news@uni.edu with your request.